All principles

    03 · Seeing

    Law of Similarity

    People see things that look alike as one group, even when they sit apart.

    Evidence: Holds up

    What we do with it

    1. 01

      Give each kind of thing one look and keep it. If buttons come in five styles, people have to learn five things.

    2. 02

      Don't style a plain label like a button. People will try to click it.

    3. 03

      Tie a set together with one color, shape or size, and break the pattern only on purpose.

    Examples

    Getting it wrong, getting it right.

    Don't

    The brand red marks links, error messages and decorative headings alike. People click the headings and skim past the errors.

    Do

    One color means one thing. Links share one style, errors another, and decoration borrows neither.

    The evidence

    What the research says.

    Evidence: Holds up

    Grouping by color, shape and size has been shown again and again in the lab since the 1920s. The cues aren't equal. In Philip Quinlan and Richard Wilton's 1998 experiments, shared color grouped items strongly and shared shape only weakly, though either could beat closeness under the right conditions.

    A second look

    Is your product breaking one of these?

    Most teams can't tell from the inside. Send us the page or the flow that's not working, and we'll tell you which of these we'd look at first.

    Email hello@synergyprod.com