Synergy
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    Go Beyond

    Strategy probably isn't your problem.
    Maybe it's a perspective thing.

    You've restructured. Rebranded. Relaunched. And still, something feels stuck.

    We're a senior UX and UI design consultancy. We bring the outside view that's hard to get from the inside.

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    25+Years
    500+Projects
    Fortune 500Clients

    It's hard to read the label when you're inside the jar.

    Every team has blind spots. Being close to the work is what makes them hard to see.

    That's where a trusted outside view helps make the invisible obvious.

    25 YEARS OF UX AND UI DESIGN
    Grounded in research. Tested on real products.

    Teams we've worked with

    Who we are

    We're Synergy. A small, senior UX/UI consultancy that helps teams see what they can't.

    Synergy is Brent Spore, a UX and UI designer with 25 years of product work. When a project needs more hands, he brings in contractors, so the team is as big as the work needs.

    No juniors. No layers between you and the people doing the work.

    We don't do trends. We do clarity.

    Founded in 1998. Based in the U.S. Working globally. More about Brent at brentspore.com

    What we do

    25+ years of making the complex clear

    We've helped Fortune 500 companies, startups, and everything in between see what they couldn't see on their own.

    01

    UX Strategy

    We uncover the blind spots in your user experience: the friction points you've normalized and the opportunities you've overlooked.

    02

    UI Design

    Interfaces that look good and work well, with decisions rooted in user behavior, not trends.

    03

    Product Discovery

    Before you build, we help you find out if you're solving the right problem in the first place.

    04

    Design Systems

    Foundations that keep your product consistent as it grows, so each release builds on the last.

    Selected work

    What the work looks like.

    Three projects, what was wrong when we arrived, and what changed.

    T-Mobile

    The purchase path and account pages for tmobile.com

    Consulting, as part of the Garrigan Lyman Group team in Seattle

    The problem
    The site was hard to use. Shoppers got lost in checkout and couldn't find what they needed to make a purchase.
    What we did
    Customer interviews and journey testing led the team to flip the purchase path from choosing a plan first to choosing a phone first, with a new responsive interface around it.
    The result
    Customer engagement up 17% and sales up 33.7%.

    OnlifeHealth

    Health and wellness apps for BlueCross BlueShield of Tennessee

    Consulting engagement

    The problem
    A powerful application that few of the parent company's customers used. People got lost in sections, and the hierarchy and navigation were hard to follow.
    What we did
    Usage research, eye tracking and personas, then wireframes, prototypes and a responsive redesign across the suite, including the native app, provider search and a diabetes tracker.
    The result
    A review that started as research became a complete, user-tested overhaul.

    Allied Telesis

    The global website for a 30-year-old networking company

    Six years leading UX and UI design in-house

    The problem
    The site was the printed product catalog put online. Most visitors came from search for a datasheet and left, and the sales team didn't use it.
    What we did
    Usage research, story-driven pages for each industry, a taxonomy and tagging plan, landing pages with an SEO strategy, and a component-based design system to rebuild the site on.
    The result
    One design system in place of a pile of one-off pages.

    How we work

    No surprises.

    01

    A conversation

    You tell us what you're working on and what's in the way. We talk it through until we both know what the work is.

    02

    An agreed quote

    We put a price on that work, and you agree to it before anything starts.

    03

    An estimate and a contract

    The paperwork writes down what we already agreed in conversation. Nothing in it is new to you.

    Built in-house

    Products we run ourselves.

    Alongside client work, Synergy builds and runs its own tools, apps and games, end to end. It's where we test what we recommend.

    See all 24 products

    Where we stand

    Design is not UI.
    Prompt is not strategy.

    designisnotui.com

    It's OK to be human.
    AI is not your replacement.

    itsoktobehuman.com

    25 years. Fortune 500 to startups.

    A fresh perspective changes what you see.

    You've tried a lot already. Let's bring a new lens to the table.

    Get in Touch

    Email hello@synergyprod.com with a paragraph about what you're working on and what's in the way. We reply with a plain read: whether we can help, and what a first step would look like. No form, and no call to book first.